Pelican Reviews
(Rated by 1019 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.8
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Shipping & Delivery4.4
- Customer Service4.0
- Good Value4.3
- Return Policy4.0
Recent Customer Reviews (9)
Leonard Le
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Sigurkarl Yngvason
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Lewis Stone
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Jude Brady
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Jonas Busch
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Barbara Caggiano
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Jessica Walther
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Cornelio Iadanza
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Jerry Scofield
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Payment Methods
Accepted Payment Options:
Prices for items on Pelican.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Pelican credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Pelican Pros & Cons
Pros
1
Durability and Quality: Pelican products are known for their exceptional durability and enduring quality, making them a reliable choice for protecting valuable gear.
2
Water Resistance: All Pelican cases are IP67 rated, with some products reaching IP68, ensuring they can withstand being submerged in water for a depth of one meter for 30 minutes.
3
Automatic Pressure Valves: Pelican cases feature automatic pressure relief valves, which balance internal pressure and keep out water and dust, preventing vacuum locks and ensuring easy transport.
4
Lifetime Guarantee: Pelican offers a Lifetime Guarantee on its valves, providing peace of mind for customers.
5
Customer Favorites: Pelican products are trusted by hobbyists and industry experts, including DJs, photographers, and adventurers.
CONS
1
Customer Service Issues: There have been numerous complaints about poor customer service, including delayed responses, canceled orders, and unfulfilled warranty claims.
2
Quality Control Concerns: Some customers have reported issues with the quality of the cases, such as missing foam or damaged packaging.
3
Non-Returnable Custom Cases: Custom cases are non-returnable and non-cancellable, which can be a significant drawback for some customers.
Pelican Features and Benefits
Features
Watertight, Crushproof, and Dustproof
Withstands harsh conditions, ensuring valuables remain safe and dry
Solid Exterior Wall (Protector Series)
Provides enhanced protection against extreme conditions
Automatic Purge Valve with Pressure Equalization (Protector Series)
Ensures the case remains watertight and maintains internal pressure
Open Cell Core (Protector Series)
Enhances the case's ability to absorb impacts
Watertight Silicone O-Ring Gasket (Protector Series)
Ensures a tight seal against water and dust
Stainless Steel Hardware (Protector Series)
Adds to the case's durability and resistance to corrosion
Rugged Exterior (Storm Series)
Handles extreme military-tough environments
Extreme Water Resistance (Storm Series)
Provides added protection with watertight silicone O-ring gasket
Double-Layered Soft-Grip Handles (Storm Series)
Provides a secure grip even in wet conditions
Two Lockable Hasps (Storm Series)
Ensures the case remains secure and tamper-proof
Super-Light Proprietary HPX Polymer (Air Series)
Up to 40% lighter than average, ideal for travel
Crushproof and Dustproof (Air Series)
Protects gear without compromising durability
Stainless Steel Hasp Protectors (Air Series)
Adds an extra layer of security
Rubber Overmolded Handles (Air Series)
Provides comfortable grip and enhances durability
Push-Button Latches (Vault Series)
Easy to use and secure, ideal for firearm storage
Weather Resistant (Vault Series)
Keeps gear safe in various weather conditions
Dust-Proof & Crush-Resistant (Vault Series)
Protects valuables from dust and impacts
High Impact Polymer (Vault Series)
Provides robust protection against impacts and drops
Stainless Steel Hasps (Vault Series)
Adds durability and security
Recyclable Materials
Supports sustainability commitment
Onsite Testing Facilities
Ensures products meet and exceed MIL-SPEC and STANAG standards
Responsive Customer Service
Provides real-time assistance from multiple locations
IP67/IP68 Water Resistance
Withstands submersion in water for 1 meter for 30 minutes
Automatic Pressure Valves
Balances internal pressure, keeps out water and dust, prevents vacuum locks for easy transport
Lifetime Guarantee on Valves
Provides peace of mind